If your BWS+ subscription was created through Apple, your login is tied to Apple’s system. This means promotions and discounts like our Black Friday deal cannot be applied to your existing account in the same way as standard Stripe subscriptions, and you will not be able to access the new bonus portal (web.builtwithscience.com) until we migrate your account.
To make sure you get full access, we will need to move your subscription from Apple to our Stripe system. Here is how to get started:
1. Create a new BWS+ account using your email address
Open the BWS+ app and create a brand new account using your email. This will trigger a new trial and require you to fill out the onboarding questions again. This step only creates the account. You will not be charged.
2. Tell us your original Apple subscription details
Once your new email based account is created, contact our support team with the following information:
• Whether your Apple subscription was monthly or annual
• The date your Apple subscription was set to renew
• The email tied to your Apple subscription
If you used Apple Private Relay and are not sure what email Apple used, please reach out to the support team through the in app chat support and they can look it up for you.
Not sure how to contact our support team? Check out this article: How do I get support for the Built With Science+ app?
3. We will map your subscription onto your new account
After you provide those details, we will manually transfer your remaining Apple subscription time into your new Stripe based account. This will also grant you access to the new bonus portal at web.builtwithscience.com.
4. Cancel your Apple subscription
Once we migrate your subscription, make sure to cancel your old Apple subscription so you are not billed twice. Going forward, you will log in using the email and password on your new account.
Let us know once step one is complete and send over the required subscription details. We will handle everything from there!
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