What is Jeremy AI?
Jeremy AI is a new in-app beta feature that brings Jeremy Ethier’s complete body of knowledge directly to users through an intelligent conversational interface.
It’s designed to feel like speaking to Jeremy himself, powered by years of science-backed content, personal programming, and coaching.
Key Features of Jeremy AI
Currently in Beta
Capabilities are still being harnessed and developed. We encourage a lot of feedback as we refine the experience before a full release.No Human Escalation
Jeremy AI is a fully autonomous assistant, so conversations will not transfer to a live agent.Fully Personalized
Jeremy AI uses your nutrition and workout data from the app to provide smart, detailed answers for your questions.Extensive Knowledge Base
Draws from every in-app lesson, hundreds of videos, thousands of blog posts, and custom workout and nutrition programs designed by Jeremy and the BWS team.Full Built With Science Context
Provides insights on all aspects of the Built With Science+ app, as well as other BWS products and services.
In short: Jeremy AI is the ultimate personal guidance tool, like having Jeremy’s coaching insight in your pocket, 24/7.
How Chat Support Differs
While Jeremy AI focuses on guidance and coaching, the Chat Support AI and live support team focus on technical help and customer care.
Key Features of Chat Support
Available to All Users
Accessible through the Profile Settings in the Built With Science+ app.Human Escalation Available
If the AI can’t answer your question, users can connect directly with a Built With Science support team member within 24 hours.General Fitness and Nutrition Guidance
Offers broad, evidence-based advice, but not the same depth or personalization as Jeremy AI.App Feature Assistance
Provides step-by-step walkthroughs of features and settings that are updated alongside every release.Knowledge Base Integration
Recommends hundreds of relevant articles from the Built With Science Help Centre for deeper explanations.
Summary Table
| Feature | Jeremy AI (Beta) | Chat Support |
|---|---|---|
| Availability | All users | All users |
| Human Escalation | ❌ None | ✅ Yes |
| Knowledge Source | Jeremy Ethier’s content, programs, and coaching framework | Built With Science Help Centre and support articles |
| Focus | Science-backed fitness and nutrition guidance | App support, troubleshooting, and general fitness info |
| Tone | Educational, conversational | Supportive, solution-oriented |
| Response Type | Autonomous chatbot | AI chatbot with escalation path |
Why We’re Testing Jeremy AI
Jeremy AI is part of the next step in our mission to make Built With Science+ the world’s most powerful fitness coach.
By blending Jeremy’s proven methodology with conversational intelligence, we’re building a system that can provide personalized guidance at scale, while Chat Support remains the go-to resource for all technical, billing, and customer service needs.
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